UtilityHub help centre
A clear answer before your next step.
Search by task or filter by product. These answers describe what UtilityHub does now—and where a feature still needs manual control.
9 answers
Can UtilityHub collect card payments today?
Business OS currently accepts India billing in INR through Razorpay. The launch discount applies to the first paid cycle, and access activates only after signed server verification of the expected captured payment. Available recurring methods depend on Razorpay and payer eligibility. Manual UPI references are not accepted.
Pricing & billingIs there a free trial?
Paid Business OS and UX Lab plans begin with a 14-day selected-product trial. No card is required for the trial. Free Tools and the UX Lab Explorer experience remain free.
Pricing & billingHow does annual billing work?
Annual paid plans charge the equivalent of ten monthly payments for twelve months of access. AI allowances still reset monthly.
Pricing & billingHow does the 45% launch offer work?
The launch offer reduces the first paid billing period by 45% after the 14-day trial. It can be used once per workspace and is available through 31 October 2026. The displayed offer prices are the amounts you pay before applicable taxes. Annual plans include two months free.
Pricing & billingWhat are AI credits?
AI credits are a visible usage allowance based on the type of work. A short rewrite uses fewer credits than document extraction, a supplier comparison or a research-heavy report. The required credits are shown before an AI action runs.
Pricing & billingWill extra AI usage be charged automatically?
No. UtilityHub does not silently charge for overages. When the monthly allowance is exhausted, the workspace must wait for reset or explicitly choose an available upgrade or add-on.
Pricing & billingWhen do upgrades and downgrades take effect?
An upgrade begins only after you explicitly approve the new plan and any required payment. A downgrade takes effect at the next billing boundary so current paid access is not removed unexpectedly.
Pricing & billingHow do cancellation and data retention work?
Cancellation stops renewal at the end of the current paid period. Premium records may then become read-only and remain recoverable for at least 30 days unless the workspace owner requests earlier deletion. Billing, security and audit records may be retained longer where legally required.
Pricing & billingWhat currency are plans shown in?
Launch prices are shown in US dollars and exclude applicable taxes. Calculator currency selectors are labels only and do not perform exchange-rate conversion.
Pricing & billing